Frequently Asked Questions
WHAT IS A BOOMBOCS?
WHY IS IT BETTER?
DOES IT SOUND GOOD?
HOW DO I CONNECT?
HOW LOUD DOES IT GO?
What is a BoomBocs?
To put it plainly, a BoomBocs is a premium-quality, wireless speaker system.
Why is it Better?
There are a number of reasons why you should choose a BoomBocs over other well-known speaker brands but the main thing you should be considering is what it's taken to design and develop this well-oiled machine. It's literally been years in the making and it all stems from one man's mission: to build a speaker system that actually sounds any good!
When you buy a speaker, are you buying it for looks or sound quality? Hmmm, maybe don't answer that, but let us tell you that it should be for its ability to reproduce music at the highest possible level. After all, it's your ears and your favourite songs that need to be treated with respect and that's exactly why we're here!
Does it Sound Good?
Let's put it this way...
This thing was designed and developed by professionals, under the guidance of a real pro. That's ultimately what you want, isn't it?
Audio quality is ALWAYS the number one priority at BoomBocs so following years of designing and testing, we are confident our products will blow away anything else on the market. If you think there's a better speaker out there, let it be known and let us know why.
How Do I Connect?
Technology is advancing all the time and we see the demand to keep up with it so that's exactly what we do.
All BoomBocs products come standard with a 2.4GHz WiFi module and v5.0 Bluetooth integration, capable of streaming at 96kHz (24-bit) via the lossless AAC codec. With state-of-the-art connectivity such as this, the BoomBocs can supply you with a whole host of options for streaming via your handheld smart device.
Whether you run Apple or Android OS on your device, we have the app for you to connect direct to your BoomBocs or even multiple BoomBocs units throughout your home. It supports a wide range of streaming applications including Spotify, Tidal, Deezer and more. It also supports Airplay, so it can be set as an output device on Mac computers or stream from iTunes and other Mac and iPhone applications.
Within the app, you are able to change the WiFi SSID and Bluetooth name, creating your own personalised BoomBocs.
How Loud Does it Go?
We always find this question a bit humorous as we're not entirely sure how to answer it. REALLY loud??? Does that answer it?
Without getting too technical, there's a 200 Watt Tripath class-T digital amplifier in there, pumping out sheer awesomeness over 4 Ohms. At the heart of the amp is the TK2050 chipset consisting of the TC2000/TC2001 controller and an upgraded STA510A output stage chip on each channel (in a paralleled configuration). This makes it even more powerful and better at lower impedances, while keeping the legendary signature sound of the TK2050.
As well as the output stage of the amp, the input stage is equally as important to ensure the sound quality is maintained throughout the circuitry. The input capacitors in particular on this kind of amp are one of the few parts that the audio signal actually flows through. Therefore, to provide you with only the best sound possible, we use audiophile Jantzen Cross Caps input capacitors (2.2uf).
Supplying the amp with juice is a bespoke 28VDC power supply, fed from your mains electrical output (110V-250VAC).
Did that answer your question? Confused? OK, IT'S REALLY LOUD BUT SOUNDS INCREDIBLE.
Will It Work with a Guitar or Keyboard?
Sadly, no. The BoomBocs was created with the sole purpose of reproducing music at the very highest level of audio quality for your streaming and listening pleasure.
Who knows, if there’s enough demand for a version with an instrument input we might just pull something out of the bag in the future.
How Do I Order?
It’s easy. Go to the main menu and click ‘Shop’. In there you’ll find everything you need to get you on your way to owning the now legendary BoomBocs.
If for any reason you do need further assistance, either use the ‘Contact’ page submission form to get in touch, or you can email us at firstname.lastname@example.org.
What's the Warranty?
We offer a one year warranty with all new BoomBocs speaker purchases. Clothing is not included in this.
You can read our warranty terms here.
How Do I Get Repairs Done Outside Warranty?
Send an email to email@example.com and let us know what the issue is. We can then suss out what action needs to be taken and quote for the cost of repair.
Does It Have a Rechargeable Battery?
Once upon a time it did but we discontinued battery models in 2020. We no longer offer it as an optional extra.
How Do I Connect to WiFi?
Everything you need to know about connecting your smart device can be found in the user guide. You can download it here.
Can I Connect to Multiple Bluetooth Devices at Once?
Yes, you can but we don’t advise it. You won’t damage the BoomBocs but you may confuse it and won’t be able to tell which device is connected and has priority. The easiest, simplest way to stream to your BoomBocs via Bluetooth is to just have one device connected at a time. That way, you don’t have multiple devices fighting to talk to it!
Can I Get a Cover for It?
All BoomBocs’ come with a premium-quality, slip-on branded cover to protect your BoomBocs.
Help! I Think It's Broken. What Do I Do?
Have no fear! Send an e-mail to firstname.lastname@example.org and explain what the issue is or what you think the issue is. We’ll get back to you as soon as we can with a potential solution.
How Do I Contact Support?
The easiest thing to do is email us at email@example.com. We run a tight ship so we’ll reply to you promptly and we can go from there.